FAQ

Frequently Asked Questions

Is it really strong enough to stand on?

Yes — the frame is stainless steel plate and rod, not folded sheet metal. An adult stepping on the collapsed frame will not collapse it.

What tools do I need to repair it?

A single Phillips screwdriver. Every component is bolted, never glued or riveted.

Which parts are covered free?

All frame components for 10 years — ribs, runner, stretchers, springs, shaft, handle. We even pay the postage.

Can I change the canopy fabric?

Yes, the canopy detaches in seconds and replacements are available in our shop.

Do you ship to my country?

We ship worldwide except mainland China.

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