30-Day Return Policy
If you are not satisfied with your Lastbrella, you may return it within 30 days of delivery for a full refund of the purchase price. The umbrella must be in resalable condition; return shipping is borne by the customer unless the product is defective.
Refunds
Once we receive and inspect your return, refunds are issued to the original payment method within 5-10 business days.
Damaged or Defective Items
If your umbrella arrives damaged or defective, contact us within 14 days at warranty@lastbrella.com with your order number and photos. We will send a replacement part or full replacement at no cost, including shipping.
Warranty Claims
Frame components are covered for 5 or 10 years depending on your edition — replacement parts are free, you only cover shipping. See our Warranty page.
How to Start a Return
Email support@lastbrella.com with your order number and reason. We reply within 24 hours with return instructions.
Non-Returnable
Products damaged by misuse or modification are not eligible for return. Spare-part shipping fee orders are final.